Phoenix, Arizona
March 3-6
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Tuesday, March 3 • 11:00am - 11:40am
Case Study: Credit Unions Adopt Decentralized Identity – Successes, Challenges and Lessons Learned from MyCUID Pilot Programs - Julie Esser, CULedger & Chris Kearney, TruWest Credit Union

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Data security, particularly around identity, has become a major concern for consumers everywhere due to ongoing data breaches and waves of identity. In the financial industry, digital identity protection is especially crucial. Innovative credit unions have collaborated to develop CULedger, a credit union service organization offering MyCUID, a consumer-focused global digital identity solution.

Join CULedger and leaders from credit unions currently utilizing MyCUID to learn about the lessons learned during implementation, how success was defined throughout the pilot programs and key takeaways that can be applied to any SSI initiative. Attendees will also hear how this technology has helped credit unions better manage Know-Your-Customer regulatory requirements, expedite identity verification in-person, on the phone and online, and enhance the overall security and protection of credit union members.


Chris Kearney

TruWest Credit Union
avatar for Julie Esser

Julie Esser

Chief Experience Officer, CULedger
Julie Esser is chief experience officer for CULedger, a credit union-owned CUSO that focuses on delivering the premier platform of digital exchange for financial cooperatives. In this role, Esser oversees the customer experience, global communications, public affairs, corporate brand... Read More →

Tuesday March 3, 2020 11:00am - 11:40am MST
102 A
  Business Track